1. How can we be certain that we receive fresh and non expired products?

We always strive to give you only the best and that means fresh and well within the limits of expiration. Usually a supplement can be safely shelfed for 1 1/2  to 3 years tops, which should not be a problem; however if you should ever receive outdated merchandise please promptly let us know and we will gladly replace at no cost to you or refund your money if you prefer.                                                                                                                                                                                                                                                                                                   

2. Are all your products totally natural and organic?

Products from Vitalabs may or may not contain completely organic, natural ingredients, however for the most part they are. Also they contain no synthetics and are non-GMO.

Products from any other manufacturer can be guaranteed to be totally natural and without any synthetics.  Naturally Perfect products are our purest organic products and have a certified USDA approval.                                                                                                                                                      

Products from Infiniti Creations will be guaranteed to be totally natural and without synthetics and state that they are non-GMO.                                               

3. Will I be charged a sales tax?                                                                                                            

 Legally this one is out of my hands. Yes, if you reside in SC where my business is located. Otherwise there should not be a tax unless the laws change.                                                                                                                                                                                                                                                                                                

4. How can I know that my personal information is secure?

Your order will be placed on a secure SSL website as we desire to protect your information. We and the dropshippers involved will be the only ones needing your personal address which will only be by necessity and will always be considered a one time order with no autobilling or spamming. You may opt to be placed on our emailing News, Sales and Notes it you wish, but it is voluntary. See our privacy policy for any other concerns. Check our privacy policy for other concerns.                                                                                                                                                                                                                                                                                                    

5. What if the product is damaged when I receive it?

Call 1-855-668-9248 (1-855-NOT-WAIT) within 24 hours of receiving it and we will gladly replace or refund it. For more questions about returns see our shipping and returns policy.                                                                                                                                                                                                                                              

6. What if I do not like the results of the product/s I order?

If you are unsatisfied within the first 30 days of receiving any product, simply let us know and return unused part of the product/s to receive your refund. No refund given unless you send back the remaining part of product/s to the following address after you have first called or let us know by email first to have it authorized. You will receive back the cost of the product/s. Your return shipping cost too--if we receive a copy of your shipping cost receipt. Thank you. Any further questions check out our returns policy.                                                                                                                                                                                                                         

     Ph: 1-855-668-9248                                              Waite Ventures, LLC,  2016 Montclair Drive,                          support@naturalvitaminandherbshop.com          Rock Hill, SC  29732