Note: We do not do orders outside of the continental USA.
We accept the following credit cards or payment methods: (no debit cards please!)
VISA, Mastercard, Discover, American Express
Your order will be placed on a secure SSL website with encryption used to make wording nondetectable as we desire to protect your information.
NO AUTOBILLING CHARGES WILL EVER BE MADE ON ANYTHING!
A tracking number will periodically be available with update as your package arrives at your local post office.
Concerning shipping and mailing:
Shipping costs will be required unless free shipping is advertised.
Otherwise the shipping costs will be calculated at check out and vary upon distance sent .
Note: At this time we are only excepting orders from the USA!
Our business hours of operation are Monday-Friday 9:00am - 5:00 EST Email anytime!
Ph: 1-855-668-9248 or 1-855-NOT-WAIT Email: firstname.lastname@example.org
• Standard Ground 2-8 business days • UPS Ground 1-6 business days
• Priority Mail 2-3 business days • UPS Air 2 business days
• Express Mail 1-2 business days • Fed Ex 1-3 business days
Note: Inclement weather may result in some delays
Here is a chart of estimated shipping/handling charges by weight of products:
Approximate shipping rates*
0-1 lbs $7.95 10-12 lbs $12.95 20-25 lbs $29.95
1-3 lbs $8.95 12-15 lbs $14.95 30-35 lbs $35.95
3-5 lbs $9.95 15-17 lbs $17.95 35-40 lbs $39.95
5-7 lbs $10.95 17-20 lbs $19.95 40-45 lbs $45.95
7-10 lbs $11.95 20-25 lbs $24.95 45-50 lbs $49.95
* These rates are a guide only and may vary somewhat
Concerning Returns or Damaged Goods:
It is our desire to have your satisfaction, not only for our product's performance, but also in receiving your order promptly and without damage.
In the event that damage does result during shipping which is out of our control please contact us within 24 hours of receiving it and we will see that you are reimbursed or sent a replacement as you wish:
Call our toll free number: 1-855-668-9248 or email us: email@example.com
In the event that you are unsatisfied with our product, you will be able to return it for a full refund minus the shipping costs if you act upon it within 30 days of your receiving it. A call or email must be first done to authorize the return. You must then return the unused part of the product/s to receive your refund. No refund will be given unless you send back the remaining part of product/s to the following address after you have first called or let us know by email to have it authorized. You will receive back the cost of the product/s. We will also gladly refund your return shipping cost--if we receive a copy of your shipping cost receipt. Thank you. We wish to serve you and welcome your comments.
All authorized returns may be returned to the following address:
Waite Ventures, LLC, 2026 Montclair Dr., Rock Hill, SC 29732.
Any complaints of the failure of products to meet expectations will need to be addressed with individual manufacturers. If you wish to file a complaint, you may email to firstname.lastname@example.org and we will forward it on to the particular manufacturer involved.